FREQUENTLY ASKED QUESTIONS
Common Questions
Find quick answers about machine selection, quotations, customization, installation, training, and support.
What products do you offer?
We offer laser cutting machines, laser tube cutting machines, handheld laser welding machines, platform laser welding machines, laser cleaning machines, and laser marking machines.
How do I choose the right machine?
The right machine depends on your material, thickness, processing size, production volume, and application. You can share your requirements with us, and our team will recommend a suitable solution.
What information should I provide for a quotation?
To prepare an accurate quote, please provide your material type, thickness, processing size, application, required power, destination country, and any customization needs.
Can you customize the machine configuration?
Yes. We support customization based on laser power, working size, machine structure, loading system, cutting requirements, and other production needs.
Do you provide installation and training?
Yes. We provide installation guidance, operation training, and technical support. Remote guidance and on-site support can be arranged according to project requirements.
